Shipping & Digital Delivery Policy
Last Updated: [update date]
At Blackberg Technologies, all products and services we provide are digital in nature. We do not ship any physical goods. This policy explains how digital services, files, software, and projects are delivered.
1. No Physical Shipping
We do not deliver physical items. All our services including websites, apps, software solutions, and digital marketing assets are delivered electronically.
2. Digital Delivery Methods
Your order or service will be delivered through one or more of the following methods:
- Email delivery (project files, documents, access details)
- Cloud storage links (Google Drive / Dropbox)
- Direct deployment on client server (for websites/apps)
- Online meetings/screenshare handover
3. Delivery Timeframes
Delivery timelines vary based on the type of service:
- Website Development: 3–15 working days depending on project scope
- App Development: 10–45 working days
- Software Setup/Tools: 24–72 hours (if ready-made)
- Digital Marketing Services: Activation within 24–48 hours
The exact delivery timeline is always communicated to the client before starting the project.
4. Delay Policy
- Delays may occur if required inputs, content, or approvals are not provided by the client.
- Technical issues (server downtime, hosting errors) may extend delivery times.
- We always notify clients of any unavoidable delays.
5. Order Confirmation
Once payment is received, clients receive a confirmation email or WhatsApp message including:
- Payment receipt
- Project details and requirements checklist
- Estimated delivery timeline
6. Support After Delivery
We provide ongoing support as per project terms. Any updates, revisions, or modifications are handled through email or official support channels.
7. Contact Us
For questions related to digital delivery or project status, contact us at:
Blackberg Technologies
Email: support@blackberg.in
Phone: 9081353644
Website: www.blackberg.in