Cancellation & Refund Policy
Last Updated: [update date]
At Blackberg Technologies, we provide digital services including website development, software solutions, app development, and digital marketing. This Cancellation & Refund Policy explains when cancellations and refunds may apply.
1. Service-Based Nature
All our products and services are digital and customized as per client requirements. Since every project requires planning, resource allocation, and development time, refunds are limited and applicable only under valid conditions.
2. Cancellation Policy
- Cancellations are allowed only before the project development has started.
- Once the project is in progress, cancellation requests will not be accepted.
- Subscription-based services (if any) can be cancelled only for upcoming billing cycles.
To request cancellation, contact us at:
Email: support@blackberg.in
Phone: 9081353644
3. Refund Policy
Eligible Refund Cases:
- Duplicate or accidental payment, and no work has started.
- Technical issue on our side that prevents service delivery.
- If project has not started and cancellation is approved.
Non-Refundable Cases:
- Work has already started or is completed.
- Delays caused by the client due to late responses or incomplete inputs.
- Digital marketing, consultation, audits, and design revision services.
- Customized software or digital products already delivered.
Refund Timeline:
- Approved refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method.
4. Contact Information
Blackberg Technologies
Email: support@blackberg.in
Phone: 9081353644
Website: www.blackberg.in
5. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page.